Privacy Policy

VeritasAI Pte. Ltd. (UEN 201847291B), registered at 391 Orchard Road #12-08, Ngee Ann City, Singapore 238872 ("VeritasAI", "we", "us", or "our"), is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit veritasai.pro or use our verification services.

1. Personal Data We Collect

We may collect the following categories of personal data:

• Identity data: name, job title, company name, and business contact details
• Contact data: email address, telephone number, and mailing address
• Technical data: IP address, browser type, device information, and usage analytics
• Communication data: messages, inquiries, and correspondence submitted through our contact forms
• Service data: account credentials, API usage logs, and verification request metadata when you use our platform

2. How We Collect Personal Data

We collect personal data through:

• Direct interactions when you complete forms, register for services, or contact us
• Automated technologies including cookies and server logs when you browse our website
• Third-party sources such as business partners, event registrations, and publicly available professional directories
• Service usage when you interact with the VeritasAI verification platform

3. Purposes of Collection, Use, and Disclosure

We collect, use, and disclose your personal data for the following purposes:

• Providing and maintaining our AI verification and trust scoring services
• Processing inquiries, demo requests, and customer support communications
• Managing client accounts, billing, and contractual obligations
• Improving our website, platform performance, and service quality
• Complying with legal and regulatory requirements under Singapore law
• Sending service-related notifications and, with consent, marketing communications
• Detecting and preventing fraud, security incidents, and unauthorised access

4. Legal Basis and Consent

Under the PDPA, we rely on your consent, contractual necessity, legal obligation, and legitimate business interests as bases for processing personal data. Where consent is required, we obtain it before collection. You may withdraw consent at any time by contacting us at [email protected], though withdrawal may affect our ability to provide certain services.

5. Disclosure of Personal Data

We may disclose personal data to:

• Service providers who assist with hosting, analytics, payment processing, and customer support
• Professional advisers including lawyers, auditors, and insurers
• Regulatory authorities, law enforcement, or courts when required by law
• Business transferees in connection with mergers, acquisitions, or asset sales

We require all third parties to respect the security of your personal data and to process it in accordance with applicable law. We do not sell personal data to third parties.

6. Cross-Border Transfers

Your personal data may be transferred to and processed in countries outside Singapore where our service providers operate. We ensure that such transfers comply with the PDPA by implementing appropriate safeguards, including standard contractual clauses and ensuring recipients maintain comparable data protection standards.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Verification audit logs are retained for a minimum of seven years in accordance with regulatory guidance. When personal data is no longer required, we securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.

9. Your Rights Under the PDPA

Subject to exceptions under the PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent for processing where consent is the legal basis
• Request information about how your personal data has been used or disclosed

To exercise these rights, contact our Data Protection Officer at [email protected] or write to us at our registered address. We will respond within thirty days.

10. Cookies and Tracking Technologies

Our website uses essential cookies necessary for platform functionality and, with your consent, analytics cookies to understand usage patterns. You may manage cookie preferences through our cookie banner or your browser settings. Declining non-essential cookies will not prevent you from using our website.

11. Children

Our services are intended for business and professional use. We do not knowingly collect personal data from individuals under eighteen years of age. If we become aware that we have collected such data, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or our data protection practices, contact:

Data Protection Officer
VeritasAI Pte. Ltd.
391 Orchard Road #12-08, Ngee Ann City
Singapore 238872
Email: [email protected]
Phone: +65 6734 2918